Archive for February, 2012

Facing the Development Challenge

This is how I guide leaders and teams to work toward organizational outcomes, bringing personal leadership strengths in sync with group or team processes.

Whether working with an individual or an organization there are some common issues that must be addressed to get the team moving in the right direction and the leader focusing on the right stuff.

Here’s my 5-fold approach for moving forward to achieve results. Each has a “takeaway” recommendation so a leader can act with focus.

The Development Process

1) Name Reality: Using guided discussion with core teams and leaders, and some basic assessment tools we will identify leverage points that drive progress. Barriers to progress can be identified clearly, so that leaders know how and when to engage the challenge. A clear, honest picture of reality is the starting point for meaningful and lasting change.

2) Prioritize Investment: How a group or team allocates resources depends on what “drivers” are most likely to produce results. We do not ignore weaknesses and broken parts of the strategy. Instead we focus on what seems to be working and what has the highest capacity for leverage. Time, talent and treasure are precious commodities. Are you deploying them wisely?

3) Catalyze Movement: Rather than wait, I focus my energies to catalyze movement within priority areas as quickly as possible. This is not like building an automobile. This is an organism—it is fluid, flexible and dynamic. By catalyzing limited, focused movement we can determine the impact on the whole, and discern where to bring additional energy or redirect resources. Get the right things moving in the right direction as soon as possible.

4) Guide Process: Change cannot be managed. But, like electricity, it can be channeled and guided, measured and adapted. As strategies for movement are put into play, we will navigate their impact, funneling successful results into greater overall impact. Leaders need coaching and guidance to navigate change.

5) Cultivate Feedback: You must create feedback opportunities all along the strategy pathway. Rather than wait until the full impact of guided change takes place, feedback loops are utilized throughout the process, ensuring that leaders are wisely fueling the pace, level and scope of the change. Timely feedback that informs meaningful next steps helps a leader refine the process, reset the target and execute the strategy.

The Hesitant Leader

He who hesitates is lost, right? Or is he a Leader? (Well, it depends!)

When I was a young banker with a few dollars, I was looking for the next hot investment. It was the 80’s and people were acquiring businesses every day, and I wanted in on the action. My first deal was awesome. A friend mentioned that company XYZ was a ripe prospect for a takeover, the kind that could be snatched up any day. So I wrote a check and sure enough, I doubled my investment in a week.

A month or so later I had a similar opportunity.  I bought a few shares in a hot prospect and waited for the deal to go down. But the only thing that went down was my investment. I watched it dwindle to zero as potential buyers went looking elsewhere for their next target. I was a bold, quick, decisive risk taker. But I discovered that speed kills.

They say he who hesitates is lost. There’s a lot of truth to that. Waiting too long can be as dangerous as acting too quickly. But is there a time to wait? What do wise leaders do? When should we act and when should we hesitate?

Perhaps it depends on why we wait, not that we wait at all. Andy Stanley offers some great insight on in a favorite book of mine, Next Generation Leader. Andy said that there is a difference between being careful and being fearful. If we hesitate because of fear, we will never lead well. But if we hesitate because we are being careful and wise, then people will follow our lead.

Here’s how Andy compares the two.

Careful versus Fearful

  • Careful is cerebral; fearful is emotional
  • Careful is fueled by information; fearful by imagination
  • Careful calculates risk; fearful avoids risk
  • Careful wants to achieve success; fearful wants to avoid failure
  • Careful is concerned about progress; fearful is concerned about protection

Are you hesitating to make a key decision? Why? If because of fear, you’ll never lead. But if you are waiting because you are careful – weighing the options, calculating the risk, doing your homework – then you’ll never lack for followers.

When your gut causes you to wonder, it may be as sign to wait and get some more information. Generally, use as much time as you can before making a big decision.

Because sometimes he who hesitates is…a leader.

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Having Events or Developing People?

Leadership Development is a fragile and demanding enterprise. And it is one of the first things that gets cut from a budget when times are tight and funds are scarce. So, to make up the difference, we resort to using events instead of executing on the development process.

Leadership development that substitutes dazzling events for developmental equipping is not a short cut — it is short sighted. We make a series of terrible tradeoffs. We exchange transformation for information, mentoring for meetings, and mobilization for communication.

What is your method for developing leaders and empowering teams? Here is a comparison.

                 Event-driven           vs.        Development-focused

Satisfied with Inspiration           vs.        Committed to Transformation

Moves people with Emotion      vs.      Moves People into the Mission

People Watch Performers         vs.       People Become Performers

Relies on a Program                  vs.       Begins with a Relationship

Your people will FEEL great when you focus on events; your people will BE great when you focus on development.

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Developing the Leader Within Part 5 of 5 – Running on Empty? Developing the Leader’s Capacity

How are your gauges? I check the ones on my car frequently. The readings on the gauges provide a snapshot of reality. They rarely lie. We ignore them at our peril. I am glad my gas gauge has a yellow light that tells me I have about a gallon or 2 left before I wind up hitchhiking on some dark road in the middle of nowhere.

How about your Leadership Gauges? There are 3 to pay attention to. Where would you mark each gauge in relation to your life?

Check your gauge

1) Spiritual Gauge: Empty…..Half ……Full?

This gauge moves toward empty every time you invest spiritual energy in others. Helping people connect with God, providing soul care and engaging in great moral or ethical battles can sap your tank. Though especially true of pastors and non-profit leaders, this can affect every leader.

The spiritual life must be replenished. Times for prayer, meditation, solitude, reading and silence are usually sufficient to refuel the tank. Pay attention to the soul and to the heart. Life flows from those places and, like a garden, they must be tended to and weeded regularly.

2) Emotional Gauge: Empty….Half….Full?

Are you experiencing unresolved conflict with co-workers, family or friends? Are you continually sad and depressed, filled with fear, easily aggravated or overly defensive? Then your emotional gauge is likely near empty.

Getting relationships back on track, addressing conflict head on, and forgiving people who have offended you will help move the needle back toward Full. It is important to process these emotions with a trusted friend or safe small group who know you and want to see you find healing. Consult a professional counselor if needed, especially if there have been serious losses in life; a death, job loss, a broken dream, or a relational breakdown.

3) Physical Gauge: Empty….Half….Full?

Lack of sleep, poor diet, too much caffeine or sugar, illness, and too little exercise or fresh air will drain this tank quickly. Some of these we cannot avoid, but we must address. Allow time for healing during an illness. Too many of us get heroic and come back to work before we should, infecting others and slowing our healing. The result is poor performance and fractured relationships.

So pay attention to your gauges, and make two decisions. First, build some margin into the calendar. Put “ME” on the schedule just like any serious appointment and stick to it. Set vacation time NOW. And second, set clear boundaries. Say NO and mean it. You do not have to do it all, and your kids do not have to sign up for everything. FOCUS is your friend!

Lead at full capacity, and your leadership will flourish.

Developing the Leader Within Part 4 – The “C” Word

More people are living together instead of marrying for fear of it. More guys remain single because of they cannot do it. More projects fail for lack of it. Key innovations fall short of discovery when we fail to exercise it. And most leaders know that without it, you may a well kiss success goodbye.

It’s the “C” word of the 21st century- COMMITMENT.

And there is less of it to be found every day.

It is wise – no, it is essential – to keep your options open in a volatile economy and ever-changing marketplace. Flexibility is the new stability. Preparing for the worst isn’t enough – you have to prepare for the best. What if you succeed? What if our idea goes viral? What if we have to hire 5 people instead of 2 so we can keep up with demand?

It makes sense to stay flexible, adaptive, mobile and accommodating.

And that strength may be your greatest weakness.

COMMITMENT – not flexibility…

  • got Peary to the North Pole in 1909
  • drove Alan Kay and Xerox PARC to invent the laptop in 1968
  • brought down the Berlin Wall in 1989

The man or woman who has been willing to embrace the “C” word is the one who sees the fruit of their labor.

Born in 1890, an era when women were to stay at home, raise kids, and tend to husbands, Henrietta Mears started a small Bible study group on the UCLA campus in the late 1930’s – at 6 a.m.! For decades to come she would teach and train COMMITTED men and women for ministry. Some of her protégés include Bill Bright who founded Campus Crusade, Dick Halverson, Chaplain of the Senate for many years, and a little known man by the name of Billy Graham.

I am glad she was committed!

In business, education, church work, or athletics it is the COMMITTED – not just the gifted – who make the biggest impact.  Are we willing to hang in there when others are bailing out?

Are we willing to pay the price, take the high road, the rugged path?

Being busy does not always mean real work. The object of all work is production or accomplishment and to either of these ends there must be forethought, system, planning, intelligence, and honest purpose, as well as perspiration. Seeming to do is not doing. 

- Thomas Edison.

Are we just “seeming” to do – or are we doing?